How It Works
Purchase gold at Karatbars International
Purchase your Karatbars products discreetly and according to your requirements.
Register your information and confirm by clicking on the "Register" button. You will then receive a confirmation email with your username and password. After successfully registering, you can immediately login with your username and password in your personal back office. By clicking on the button "KYC" you will be prompted to provide Know Your Client documentation. Please provide/upload a scanned copy of your ID to verify your identity and an invoice to verify your shipping address (electricity or telephone bill that must not be older than 6 months).
1. Order – Click on the "buy gold" button, select the desired Purchase Option category and enter the chosen purchase amount. Within a few minutes you will be able to order your choice of Karatbars gold cards.
2. Confirmation - You will immediately receive an order confirmation from us via e-mail. This order confirmation is for both parties - a binding sales contract. Prices are always up to date and will welcome calls for more details concerning the current exchange rates, published according to our price lists, fixed binding in nature. For credit card payment, the number of purchased gold bars is displayed in real time.
3. Transfer - For direct wire payments from your bank, please select “Bank Transfer” After you click this option, a PDF file is generated with your user name and reference number. Please include your username and reference number in the comment section of the form from your bank prior to wiring funds. The receiving bank information which you need to wire funds to are located in the PDF file list. If your country is not listed, please transfer the funds to our Stuttgart, Germany branch.
4. Receipt of payment - Once your payment has been received and confirmed, you will see the purchase in your back office. Log into your back office with your login details. Under the heading, “Gold Account”, please select “Account Summary” or “Transaction History” and there you will be able to see your gold purchase order displayed and confirmed.
5. Packaging - Your gold is packaged according to the 4-eye principle. Karatbars are counted and packaged under video surveillance and shipped securely.
6. Delivery - As soon as your order is processed and proceeds to dispatch, you will receive a shipping confirmation email. The shipping confirmation includes a tracking number that allows you check the delivery status online with the appropriate logistics company. The goods are insured and sent out in neutral packing. Discretion is our priority.